Last Updated: August 2025
Welcome to GripGo Tyre. These Terms and Conditions (“Terms”) govern your use of our website (https://gripgotyre.com/) and the mobile tyre repair and replacement services (“Services”) provided by GripGo Tyre (“we,” “our,” “us”). By accessing our website or booking our Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or Services.
1. About Us
GripGo Tyre provides mobile tyre repair, tyre replacement, puncture repair, and related emergency tyre services across London and surrounding areas, UK. We can be contacted at info@gripgotyre.com or +44 7777 475919.
2. Use of Website
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that could damage, disable, or impair its functioning
- Attempt to gain unauthorized access to any part of the website or its related systems
- Use any automated system (bots, scrapers) to extract data from the website without our permission
- Post or transmit any harmful, offensive, or unlawful content through the website
3. Services and Bookings
- All bookings made through our website, phone, or WhatsApp are subject to technician availability.
- Estimated arrival times (e.g., “within 30–40 minutes”) are approximate and may vary due to traffic, weather, location, or demand.
- Prices quoted are for standard service conditions. Additional charges may apply for unusual circumstances (e.g., hard-to-reach vehicles, additional parts required, or after-hours emergency call-outs), and any such charges will be communicated to you before work begins.
- You are responsible for providing accurate vehicle information, location details, and contact information at the time of booking.
4. Payments
- Payment is due upon completion of the service unless otherwise agreed in writing.
- We accept the payment methods listed on our website or communicated by our team at the time of booking.
- Membership/package prices (Basic, Premium) are subject to the terms disclosed at the time of purchase and may be updated from time to time.
5. Cancellations and Refunds
- You may cancel or reschedule a booking by contacting us before a technician is dispatched to your location.
- If a technician has already been dispatched, a call-out fee may apply even if you cancel the service.
- Refunds, where applicable, will be processed at our discretion based on the circumstances of the cancellation.
6. Warranty and Liability
- Report any workmanship issues to us within 7 days of service completion.
- GripGo Tyre is not liable for pre-existing vehicle damage, mechanical issues unrelated to the tyre service provided, or damage resulting from manufacturer defects in tyres or parts.
- To the fullest extent permitted by law, our liability for any claim arising from our Services is limited to the value of the service fee paid.
- We are not responsible for delays caused by circumstances beyond our reasonable control (traffic, weather, vehicle access issues, etc.).
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of GripGo Tyre unless otherwise stated, and may not be copied, reproduced, or used without our prior written permission.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, Google Maps location links). We are not responsible for the content, accuracy, or practices of these external websites.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: info@gripgotyre.com
- Phone: +44 7777 475919
- Address: Central London, London, UK